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Privacy Policy

Because we've put a lot of work into this.

The Wall and Us is a space for and by the lonely. The idea is to create a safe space where the millennials of today can come together and talk about the things that matter to them, move them, make them happy, and make them sad.

It’s a space that celebrates vulnerability and encourages people to be kinder and empathetic to people’s plight.

What information do we collect?

The Wall and Us uses cookies to collect visitor data and analyze traffic on our site. This helps us to make your experience better.

(When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer.

 A cookie is used to store small packets of information.

These packets of information are collected for traffic analysis and personalizing user experience only. They do not include your personal details.)

Basic Account Information:

If you choose to sign up, you must provide us with some personal information such as your name, username, password and email address. If you chose to remain anonymous, your chosen pseudonym is listed publicly on our website, on your profile page and in search results.  Our website allows you to use either your real name or an alias/pseudonym.

The Wall and Us also allows you to go through the website anonymously. The moment you sign up, a pop up would ask you if you’d like to remain anonymous. More about the anonymous feature is explained in the Anonymous Clause below.

You may also chose the Register Option to register with your Facebook or Google Plus accounts. Only your public information on your Facebook or Google Plus accounts will be available to us, such as your profile picture, user name, etc.

 If you choose to email us, we may keep your message, email address and contact information to respond to your request.

If you connect your account on our website to your account on another service like Facebook, Instagram, Twitter or Google Plus in order to cross-post between our website and that service, the other service may send us your registration or profile information on that service and other information that you authorize.

This information enables cross-posting.

If you sign up for our weekly newsletter, you will be required to provide us with your email address. This information will be retained by us in order to email our newsletter to you.

Upon signing up, you may choose one out of the four avatars that you feel best describe you. This avatar will reflect against your username on your profile. We only collect information that you provide to use our services including contributions and comments on posts and demographic information.

We also collect information that other people provide if they comment on your posts. No personal information of a user will be divulged without prior permission from the user.


The website allows you to chat with our back-end user who are NOT therapists. These are people coming from different walks of life – Who’ll listen to you as a friend without any inhibition or judgment.

These conversations are monitored for legal purposes, if the need arises. But no information will be divulged. Your conversation is between you and your listener.

It’s safe.

Bank account/ Payment Information:

The Wall and Us does not indulge in or provide any services that involve financial transactions. The website is a platform that facilitates the inflow and outflow of thoughts and not money. No information related to a user’s finances is collected; this includes payment information, such as your credit or debit card number and other card information, e-wallets or other account and authentication information.

Device Information:

We collect connection information about the computers, phones, or other devices that you use to access our website such as the name of your mobile operator or ISP, browser type, language and time zone and IP address.

We also collect device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals. Please read the Anonymous Clause to understand more about the device information collected when you choose to remain anonymous through the site.

Third Party Services:

If you use third party services like the Facebook Like Button, Twitter Follow Button, etc, to like/follow/share our website’s content, that third party service receives information about your use of The Wall and Us website and its services as well as the information our website provides to that third party service. Please visit the privacy policies of the third party services that you may use on our website in case you need more clarity!

Using Our Services –

We receive information when you view content on or otherwise interact with our Services, even if you have not created an account.

For example, when you visit our website, sign up for our weekly newsletter or create an account, interact with our email notifications, use your account to authenticate to a third-party website, application, or service, or visit a third-party website, application, or service that includes our website’s content, we may receive information about you.

This information may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, or cookie information.

We also receive information when you click on, view or interact with links on our Services, including links to third-party applications. We use Log Data to make inferences, like what topics you may be interested in, and to customize the content we show you, including ads. We will either delete this information or remove any common account identifiers, such as your username, full IP address, email address, or phone number, after a maximum of 18 months, if not sooner.


We at The Wall and Us understand how difficult it can be to be vulnerable. To let bare your feelings and emotions in front of the world. To not let this vulnerability deter you, our site allows you to remain anonymous throughout the website.

Upon signing up, the website asks you whether you’d like to remain anonymous. If you choose so, your identity shall remain hidden. 

The world only sees the pseudonym and avatar you choose.

Your information will not be divulged unless it is absolutely necessary.

How do we use the information we collect?

The Wall and Us collects information only in the ways mentioned in the segment: What information do we collect?

The information so collected is only used to provide services offered by The Wall and Us.

For example, if you sign up, we will send you our weekly newsletter, notifications of the comments made by other users on contributions made by you (if any).

In no circumstance, is a user’s information divulged or used for any purpose not mentioned in the privacy policy of our website.

The Wall and Us Privacy Policy may be subject to change without any prior notification.

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